Troubleshooting Guide: How To Solve Common Robotic Pool Cleaners Problems

Pool Cleaners at Rs 9600/piece | Lava Wadi | Nagpur| ID: 20424654230One of your biggest responsibilities as a pool owner is its upkeep. If you don’t clean your pool or ensure it has the right chemical levels every time, you’re putting everyone’s health at risk. On top of that, you’ll just hurt your wallet with costly repairs of its components over time due to a lack of proper maintenance. 

Fortunately, you can save a ton of cleaning time with the help of a robotic vacuum cleaner. This pool equipment revolutionized the way we clean our pools. It’s efficient, convenient, and comes with the latest cleaning technologies.

Nevertheless, even if you have the best robot pool vacuum today, it will experience problems at one point. Your device may refuse to climb walls, get lost in a corner, or even stop moving altogether.  

Before calling the help of a professional or replace your robot, you may want to first check if a simple DIY Troubleshooting can do the trick. If your unit is still under the manufacturer’s warranty, it’s advisable to call its customer service first before you do anything. 

So with that in mind, here are some of the common robot pool cleaner problems and tips on how you can fix them yourself.

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Go Through Your Unit’s Manual

The manual of your robovac usually includes a lot of advice and tips on how to keep your automatic pool cleaner in tip-top shape. Therefore, it should be on top of your list when you encounter a problem with your device. 

Almost all robotic cleaner manuals come with a helpful troubleshooting section that’ll provide you with an idea about why your robot is acting up. It’ll also contain ways on how you can resolve the issue at hand. Furthermore, you may want to check out the site of the company to see if there are other valuable resources for your cleaner.

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If all else fails, then follow the general robot pool cleaner troubleshooting guide we have here.

Check The Filter

Robot cleaners come with their own easy to clean, self-contained filter. This is one of the first things you need to check if your device seems to not working as it’s supposed to. 

It’s where all the nasty filth from your pool goes, so it’s vital to check the filter often or replace it if necessary. Make sure to refer to the manual of your unit regarding the details on how frequently you need to replace its filter. 

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Do not forget to empty and clean it once your robot is done with its chore to prolong its life. Likewise, this will ensure that it is always ready for your next cleaning session. Also, read these tips to use after every cleaning, which every robotic pool cleaner should know. 

My Robot Cleaner Is Not Starting At All 

If your robovac is not indicating any life upon placing it in your pool, check its power connection first. Make sure that it is properly connected to its power unit and an electrical outlet.

Dolphin Nautilus CC Plus Review: Cleans Pools Like MagicAdditionally, see if you did not forget to press its power button, which you can usually find on your robot’s power unit. Make sure to also inspect the power unit itself is power is coming out of it. The connection between it and the electrical outlet in your home may be loose.

But if it indicates that your cleaner is on, what you want to do is to verify if the connection between the robot itself and its power unit is okay. The problem may be from the fact that your device is a bit far away, resulting in a loose line. 

Likewise, there may be an electric issue. If this is the case, try to reconnect everything. You may also consider resetting your robotic pool cleaner by turning its power off, wait for at least 30 seconds to turn it back on. If that does not solve the issue, then it’s best to call an expert or customer support. 


There’s Power, But My Robotic Pool Cleaner Is Not Moving

Your robot pool vacuum turns on and has no issue with its connection. Nonetheless, it’s not moving and simply stays put in a spot on your pool floor.

For this scenario, you want to inspect if its cord is not getting on the way of its tracks or wheels. Cables tangling is a particularly common issue if it’s non-swivel. 

Once you verify that the cable is fine, there may be some mechanical trouble inside your device. The problem could be arising from one of the components associated with your cleaner’s movement. It could be anything from its motor to its belts or tracks. 

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In most of these cases, you may need to replace the damaged component. Make sure to call the manufacturer’s support team for any advice regarding the replacement.

Furthermore, most of the more advanced robot cleaners come with scanning technology. This enables them to scan the layout of your swimming pool and create the best possible cleaning path.

So this may also be the reason why your device is not moving. However, the robot will perform during your initial use or 2 to 3 times after that, and will only take a few seconds. So if there’s a lack of movement for several minutes, then there’s definitely a problem.


The Pool Cleaner Will Move For A Bit Then It’ll Suddenly Stop On Its Tracks 

This is a very common issue with robotic pool cleaners, but probably the most annoying one. This is when your equipment seems to be doing just fine, and then it suddenly stops without any warning. When this happens, you may often see yourself babysitting your robot to ensure it finishes its job. 

In such a case, verify first that the problem is not mechanical be checking its wheels, motor, or pump. Then ensure that the cable is not getting in the way of the unit. 

It may also mean that your robot is finding it difficult to maneuver around specific areas of your swimming pool. Therefore, you may want to investigate if it keeps on getting stuck in the same spot repeatedly. If so, it’s probably time to upgrade to a better robot pool cleaner. 

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Robot Is Not Laying Flat On The Pool Floor

The most likely culprit for this is that the polyvinyl alcohol or PVA brushes of your robot are not absorbing water. This issue is pretty common and you won’t have trouble fixing it.

Just let your pool cleaner sit in your swimming pool until the brushes softened, which typically takes around 30 minutes. Your robot will start to lay flat on your pool floor once its PVA brushes are soft.

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Not Climbing Pool Walls

Often, you can resolve this issue by making sure that your pool water is not too cool. Your robot cleaner will function properly if the water temperature is around 60F or more. 

Moreover, the water may also flow into its handle, causing your device to lift its brushes from the pool wall. This will result in the suction breaking and your robot falling into the bottom of the pool. 

When this happens, get rid of the water by setting its handle at an angle so that your robot can climb the wall. If that fails, check if there’s a need to replace the handle. 

However, if the handle does not require replacement and your water is at least 60F, then its propeller or motor pump may be defective. If that’s the case, then you may need to replace the pump motor.

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